http://www.financial-planning.com/news/generations-x-and-y-prefer-old-fashioned-service-survey-2686393-1.html

Friday, August 30th, 2013 at 1:18 pm

http://www.financial-planning.com/news/generations-x-and-y-prefer-old-fashioned-service-survey-2686393-1.html:

That said, the study concludes there’s still plenty of room for banks to experiment with technological bells and whistles—just not to the exclusion of individual attention. What these generations want, as one consumer said, is “all the sophistication of the big banks and their cool systems, with all the warmth and familiarity of the local credit union.” – See more at: http://www.financial-planning.com/news/generations-x-and-y-prefer-old-fashioned-service-survey-2686393-1.html#sthash.vhRKTiGG.dpuf