"Almost every major retailer, from grocery chains to investment banks to the U.S. Postal Service, has…"

Thursday, March 8th, 2012 at 11:01 am

“Almost every major retailer, from grocery chains to investment banks to the U.S. Postal Service, has a “predictive analytics” department devoted to understanding not just consumers’ shopping habits but also their personal habits, so as to more efficiently market to them. “But Target has always been one of the smartest at this,” says Eric Siegel, a consultant and the chairman of a conference called Predictive Analytics World. “We’re living through a golden age of behavioral research. It’s amazing how much we can figure out about how people think now.””

How Companies Learn Your Secrets – NYTimes.com